Directions: Test your knowledge of this topic by selecting the best answer for e
ID: 1098434 • Letter: D
Question
Directions: Test your knowledge of this topic by selecting the best answer for each of the following questions (some may have more than one correct answer). When you click the Submit button, you will see your score and the results will go to your instructor.
The key benefit of effective organizational change management strategies is to
stop any resistance from employees
help individuals transition to the future state successfully
keep projects on schedule
create an organizational strategic plan
The five characteristics of resilient people are
positive, focused, flexible, organized, and proactive
structured, intelligent, quick, alert, and friendly
optimistic, worldly, smooth talker, savvy, and influential
technically skilled, intelligent, experienced, articulate, and motivated
Individuals who legitimize or authorize a change are
change agents
change advocates
change gurus
change sponsors
The "parts" part of the four Ps of managing transitions refers to
the pieces being manufactured
the roles individuals play in the plan and outcome
a portion of the project plan
none of the above
Cascading sponsorship is critical to a change initiative's success because
it provides a consistent, ongoing message about the importance of the initiative
it provides communication and alignment throughout the organization
employees will do whatever the boss says
both a and b
Which of the following represents a natural progression of an individual's emotional response to change?
acceptance, anger, denial, depression
immobilization, denial, depression, acceptance
bargaining, immobilization, acceptance, testing
depression, anger, denial, testing
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