Royal Dutch/Shell Royal Dutch/Shell operates in 130 countries around the world a
ID: 1112028 • Letter: R
Question
Royal Dutch/Shell Royal Dutch/Shell operates in 130 countries around the world and controls every aspect of oil production from the ground to the gas pump. This large international company is also an insular company, saddled with introverted control freaks, a huge and convoluted organizational structure, and a controversial public image. Many of its managers rarely talk to the rank and file. The top brass at headquarters constantly wrestle for power with the 100 or so influential country CEOs who run local operations. Shell Chairman Cornelius Herkstroter wants to create a fast, flexible, environmentally aware organization that runs more efficiently, is more innovative, and is capable of moving Shell into profitable new businesses. The organization Herkstroter inherited has been described as bureaucratic, inward looking, complacent, self- satisfied, and arrogant.Explanation / Answer
Answer:- the correct option is:- Centralized; decentralized
Reason:- In case of a centralized organization, the head office interferes in the operations of the local offices and thus it does not have enough flexibility, while n case of a decentralized organization, the local offices are allowed to take their own decisions and thus adding to the effectiveness and efficiency of the organization.
Answer:- The correct option is:- Reengineering
Reason:- Reengineering is a process of re-formulating something.
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