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(Principles of selling) 1)If trust means different things to different buyers, h

ID: 1132667 • Letter: #

Question

(Principles of selling) 1)If trust means different things to different buyers, how is a salesperson to determine what trust means for each buyer? 2)What does it means for a salesperson to have a customer orientation? 3)Explain why expertise is such an important relationship builder? (Principles of selling) 1)If trust means different things to different buyers, how is a salesperson to determine what trust means for each buyer? 2)What does it means for a salesperson to have a customer orientation? 3)Explain why expertise is such an important relationship builder? 2)What does it means for a salesperson to have a customer orientation? 3)Explain why expertise is such an important relationship builder?

Explanation / Answer

By questioning each buyer, the salesperson can understand the difference in the trust. By asking a number of question, it will be easy for the salesperson to determine which attributes are significant for the buyer. This will help in creating a trust-based relationship.

For a salesperson to have the customer orientation means that the main focus of the salesperson will be on understanding the requirements of the customer and providing those products to the customers which can fulfill his or her needs.

Answer:- As expertise in anything helps in dealing with the issues quite well thus when it comes to seller and the customer, expertise will be very important in having long-term association as the customers will be having those products which can fulfill their needs better as these products are provided by the seller after the need analysis of the customer