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Read the case here: http://bi.galegroup.com/essentials/article/GALE%7CA514624569

ID: 1135019 • Letter: R

Question

Read the case here: http://bi.galegroup.com/essentials/article/GALE%7CA514624569/4da8ccf5e8b9068e8a157105a640c0ad?u=tlearn_trl

This reading is about George Davis, founder and president of ProBuilt Homes, and how he addressed his communication challenge: scaling personalized communication. A common issue for owners and managers as they achieve success and grow their business is the ability to communicate one-on-one with key stakeholders.

Answer the following questions: Who are the stakeholders Mr. Davis is finding it difficult to spend one-on-one time with? What strategy did Mr. Davis implement to scale his ability to personally communicate with his stakeholders? What are some outcomes/advantages to Mr. Davis’ decision to use a training and monitoring platform to communicate important information?

Explanation / Answer

Who are the stakeholders Mr. Davis is finding it difficult to spend one-on-one time with?

Stakeholders are customers, team members, and contractors.

What strategy did Mr. Davis implement to scale his ability to personally communicate with his stakeholders?

Mr Davis started communicating with his stakeholders personally through videos. Video is great medium to communicate with all stakeholders. Views and reactions of stakeholders can be recorded easily through videos.

What are some outcomes/advantages to Mr. Davis’ decision to use a training and monitoring platform to communicate important information?

It helps easily to track if compliance of safety are followed by employees properly and adequately or .not. Apart from this, it leads to the avoidance of potential losses.

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