Each bank teller workstation is forecasted to process 400 transactions (the end-

Question

Each bank teller workstation is forecasted to process 400 transactions (the end-item) on Friday. The bank is open from 9:00 am to 7:00 pm on Friday with 90 minutes for lunch and breaks. Three teller windows are open on Friday. A work-study analysis that the breakdown of the transaction mix is 40 percent deposits, 45 percent withdrawals, and 15 percent transfer between accounts. A different form is used for each type of transaction, so there is one deposit slip per deposit, one withdrawal slip per withdrawal, and two transfer slips per transfer. How many transfer slips are needed on Friday?

Explanation / Answer

If each bank teller processes 400 transactions, and there are three tellers, then on Friday, there are 400*3=1200 transactions total. Since 15% of the transactions are transfers, there are 1200*.15=180 transfers of Friday. Every transfer uses two transfer slips, so that's 180*2=360 transfer slips needed on Friday.

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