As you read the Transitional Care scenario in the \"Allied Health Community\" me

Question

As you read the Transitional Care scenario in the "Allied Health Community" media for Topic 4, did you see more leadership qualities or management qualities? What differentiates between a manager and a leader? In your experience, which has a more positive impact on individuals, leadership or management?

TRANSITIONAL CARE Scenario Type of Care Provided
Scenario
Transitional care is a moderate-to long-term facility that focuses on therapy, wound care, and medical management of chronic diseases. Individuals within transitional care can range from low need or minimal care to individuals who are total care patients needing 24hr nursing assistance. These facilities are often known as Long-Term care, skilled nursing, or subacute rehab facilities.
Kalia recently accepted the chief executive officer (CEO) position at a steadily declining transitional care organization. After meeting with the board of trustees, she was eager to demonstrate how her vision would change the direction of the failing company. Her hope was to discover allies within the company that could help make it easier to put her plan for the company into action. However, she soon found that her formal authority as CEO had been severely undermined by the pervious CEO, whose practice had been to distribute power within the organization, but had poorly managed those to whom he gave power. During Kalia’s first week, she arranged her schedule so that she could meet with administrative staff as soon as possible. During the meeting, Kalia requested budget information for each manager. None of the administrative staff were able to obtain the information for Kalia. They told her that company financial information was considered classified and could only be accessed through Manny, the chief financial officer (CFO) – the managers were not able to monitor their own budgets. One individual volunteered that sometimes the CFO’s administrative assistant would allow people to review reports, if the CFO was out and “she liked you.” After the meeting, Kalia went to Dominic, the chief information officer (CIO), to see if a centralized shared network could be created so employees could access important and sensitive data necessary for staff to make business decisions. Dominic informed her that the system was complicated, and that he was the only one familiar with how it was set up. He also told her that he would be going on paternity leave, and no one else could be trusted with the system. Therefore, a project like that could not begin until he returned. Dominic suggested that, in the meantime, Kalia begin the request with Manny, the CFO, as he would need to approve the budget for the project because it would be costly. Kalia walked to Manny’s office. As soon as she walked in, Manny said, “I heard you don’t think that the way I handle finances is acceptable. I have 26 years of experience, plus dual master’s degrees in accounting and finance. I am surprised that a young woman starting out would consider herself an expert. Kalia was surprised by Manny’s comments, and she was equally surprised to turn and see two of her administrative staff sitting on the couch in Manny’s office. Uncertain of how to respond, Kalia turned and walked back to her office. In her office, Kalia sat down at her desk and put her face in her hands. She was now questioning everything she thought she knew about the company, being the CEO, and why she was hired.

Explanation / Answer

In this scenario we can clearly see that Kalia has mangamnet skills but no leadership skills, leadership skills requires more to be authoritative and churn the fellow employees or subordinates to achive a vision of the organisation, Kalia did show swift action on finding out the core prospects of the company that is finance, but as CEO of the company had a very little authority whn it came to getting data on the required finaance plan, there is always a many ways to solve a an issue and Kalia had here way of doing it but was not able to coz of lack of authority or leadership skills, in any oraganisation there are senior memebers working under young CEOs now that became hard for Kalia to handle and adminsteratitive memberes had started to cross talk against the CEO, this was the break down point for Kalia.

MANAGER or LEADER

Leader

Manager

It is infact a complex structure to understand qualities of a leader and a manager, there are a series of functioning and qualities that are obtained for these roles, infact i see it as a leader should have a good managment skills and a manager should have a good leadership skills a combimation of these two are always a package for obtaining results that are set to be achived for an oraganisation or a company.

Leader

Manager

• Leader create vision
• Builds relationship
• Leaders grow personally
• Leaders are in it on a long haul
• Leaders take risk
• Leaders are unique
• Leaders change agents
• Leaders coach

• Mnager creat goals
• Builds systems and processes
• Relys on existing, proven skills
• Think short term
• Managers control risk
• Mangers improvise
• They maintain status quo
• Mangers direct

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