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The Division of Endocrinology has formed a team to improve scheduling for patien

ID: 136448 • Letter: T

Question

The Division of Endocrinology has formed a team to improve scheduling for patients with diabetes. It is the third quality improvement team dedicated to this opportunity in the past five years. At the end of the previous two projects, all patients were able to see a consultant in the follow-up time period recommended. Currently 21% of these patients are unable to see a consultant in the follow-up time period recommended and are forced to check daily for standby appointments that may open up before their scheduled time. This is an increase of 14% from last year. The elements the team should include in the Control phase of their project is which of the following? O Re-measurement and meaningful outcome measures O Stakeholder inputs O Transition plan and stakeholder communication o Baseline measurements and a future state Value Stream Map

Explanation / Answer

Ans: Baseline measurements and a future state value stream map:Baseline measurements is used to determine the beggining stage of the plan. Value stream map helps in improvement of the implementation process. So these both elements should be included in the control phase of the project .

Stakeholder inputs :Stakeholder management in the control phase is important by maintaining good relationships with them and engaging in work with those people.The team has to play mutiple roles to succeed in the project. A realistic project management plan should be achievable and will get good stakeholder inputs which results in benefits.

Remeasurement and meaningful outcome measure: It is used to assess the impact of the intervention made by the case management plan .

Transition plan and stakeholder communication : Transition plan is used to guide and control the project plan. Be transparent to the Stakeholders. It enables to obtain a feedback

Baseline measurements and a future state value stream map:Baseline measurements is used to determine the beggining stage of the plan. Value stream map helps in improvement of the implementation process

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