Q1) When is it appropriate to use ‘avoidance’ as a conflict resolution style? Ci
ID: 160915 • Letter: Q
Question
Q1) When is it appropriate to use ‘avoidance’ as a conflict resolution style?
Circle or check all that apply
a)never
b)when there’s a no-win situation
c)when you do not want the opponent to know you are guilty
when emotions are ruling and you must use a wait and see time interval (cool-down period) to re-address the issues.
Q2) Which of the following are forms of dispute resolution (Circle all that apply):
a) Negotiation
b) Expert Determination
c) Mediation
d) Arbitration
Q3) For environmental managers having emergency response authority, the firstthing that needs attention in every situation is:
a) An understanding of what the budget for resources is;
b) Food for the team;
c) Equipment;
d) Communications and decision making control
Q4) In one sentence, describe the phrase “low trust, high concern”.
Q5) Circle all that apply. Which of the following skills will be needed to be an environmental leader?
a) Understanding entrepreneurship
b) Technical skills; knowledge
c) Regulatory knowledge (content)
d) Schmoozing the boss skills
Explanation / Answer
Q1) Answer is (c)
Avoidance is characterized of behaviors that either ignore or refuse to engage in the conflict.
Q2) Answer is (a),(c),(d).
Dispute resolution is a way of resolving disagreements without going to court.
Q3) Answer is (d).
Emergency planning should aim to prevent emergiencies from occuring.
Q4)Low trust mean commitment ,competency and honesty are importantn trust.and High concern communication means we will do those things which we told them that we will do.
Q5) Answer is (a)(b).
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