Case Studies (worth a total 12 marks) questions at the end. YOU MUST DO Read eac

Question

Case Studies (worth a total 12 marks) questions at the end. YOU MUST DO Read each of the following cases and fully an r the THE CASE). ALL THREE QUESTIO FOR THE CASE will be a couple of Answers must contain ufficient detail. Answers to the first case paragraphs in length s to the second case longer. and a First Case-Quality Challenge years in the research and development Walker been working the last several 120 staff. Because of her has manufacturing company employing human resources department take on the role of of a recently been asked to Maria has coordinator, Maria knows the job be a challenge but is very excited at this opportunity to will was not well liked and left advance her career. The H.R coordinator she is to replace This coordinator was the company under a cloud after giving management poor advice. HR as "nit picker" who would often challenge staff over trivial issues. Company icies were interpreted literally and without any flexibility. For example, if a staff member was only minutes late in coming back from lunch, they would be reminded of the "hours of work and break times" regardless of their performance A number of other problems within the organization have also added to eroded trust in management. The final straw was the dismissal of a well-liked employee by the previous human resources coordinator. The general opinion among the other employees is that this staff member was poorly treated and should have been reinstated by senior management. Staff felt angry and frustrated when the general manager refused to meet with a deputation of staff over his dismissal. Since then, loyalties have been divided and many staff support the former employees claim against the company for unfair dismissal. Quite apart from this latest issue morale has been declining for some months. Last month a major contract was lost, when the contractor complained about poor quality of service and errors in reporting. There is increasing staff that from management for productivity improvements, and this has caused fear among there may be job for improved quality and performance. Maria raised some of her concerns about the HR coordinators position with the General Manager when he first offered her the position. He said he had no choice but to support of the other HR coordinators decision, and staff were not aware of the full story. He also told Maria he "wanted to look to the future" and was prepared to give her a "free reign" over a six-month trial period prior to making the appointment permanent. The General Manager has asked Maria to focus on setting up effective Human Resource strategies (including developing a code of ethics) to improve morale and achieve a "Quality" culture.

Explanation / Answer

1. As a HR your duty should be very hard to maintain the nw job work in the compony. For setteling a constructive behaviour in the group of employes you should be within the compony code, Job pressure is may factored with other outer issue but the real arregment must be yours. Vision the role of profile and its work flexibility treat as the regular job with a satisfactory result.

2. Some important key element be always there to improve environment of surrounding, you should satisfied with the ordered job, and the upcoming site. The showing is the first step to do work the take tha contract and do it within some less deadline. Considering the real work use and its less involment of employe is a good thing always.

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