.oooo T-Mobile Wi-Fi 2:32 AM wbu.blackboard.com C QUESTION 19 messages are impor

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.oooo T-Mobile Wi-Fi 2:32 AM wbu.blackboard.com C QUESTION 19 messages are important to communicate t is impossible, to establish a record of the when personal contac incident, to formally confim follow-up procedures, and to promote good relations. QUESTION 20 5 points Save Answer A bad-news message using the indirect strategy begins with a which is a neutral but meaningful statement that encourages the reader to continue reading. QUESTION 21 S points Save Answer Professional marketers and salespeople follow the strategy (attention, interest, desire, and action) when persuading consumers. QUESTION 22 5 points Save Answer Using a(n) depersonalize an action and cushion the bad news. -voice verb enables you to QUESTION 23 5 points Save Answer Sam is collecting and organizing information for a marketing report he is writing. Sam is involved in the second phase of the writing process, which is the phase.

Explanation / Answer

Question 19) Written messages are improtent, in case of personal contact is not possible

Question 20) begins with a reasons that explain what happened can be more helpful than directly announcing bad news or failing to adequately explain the reasons.

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