You are a manufacturing engineer working for an aircraft company. The production
ID: 1931481 • Letter: Y
Question
You are a manufacturing engineer working for an aircraft company. The production lines you are responsible for are running at full capacity to keep up with the high demand. One day, you are called into a meeting where you learn that one of your supplies of bolts has been forging test results. The tests were never done, so no data exists to tell if the bolts in question meet your standards. You do not know how long the forging of the test results has been going on. You are only told that it has been awhile. This means that your whole production line including the planes ready to be delivered may be affected. You are asked to develop a plan to manage the crisis. What do you do?Some background info:
1.) Bolts are tested in batches or lots. A specified number are taken out every batch and tested. The testing typically involves loading the bolts until they fail.
2.) The bolts do not have serial numbers so it is impossible to identify the lot number from which they came.
3.) The supplier who forged the tests supplies 30% of your inventory of all sizes of bolts.
4.) Bolts have their manufacturer's symbol stamped on the head of the bolt.
5.) It takes weeks to dissassemble or assemble an aircraft.
6.) Stopping your assembly line completely to dissassemble al aircraft could put your company in financial risk.
7.) Your customers are waiting on new planes and any delays could cause orders to be lost.
8.) The FBI arrested those who forged the te
Explanation / Answer
Definitely after being aware of the situation we can't deliver the manufactured aircraft. We will have to recheck if all the bolts that was sent to us meet the standard we require. First of all the supply of further bolts will be stopped and as it will be made sure that all the bolts that we received are collected and tests are being made for every bolt in batches. We will have to check every bolt and separate the bolts which passes the test and use them for the manufacturing of aircrafts . We can't be negligent about the fact that the bolts are not being used for mere purpose but for the manufacturing of aircrafts and lives are on stake here. We know it would take us weeks but we have no other option here and we must go through all the procedure here. And we must find out the real reason of this faulty work and punish the people behind this. And also inform all our buyers and come into a negotiation with them, and they make them to trust over the issue and we will definitely take care for all these kinds of problems that may arise in the future and prepare the company accordingly. STEPS TO FOLLOW: 1. Stop the supply of bolts and stop the delivery of aircrafts. 2. Disassemble all the aircrafts and send each bolts for different tests. 3. Separate the bolts that have been tested and use them to manufacture the aircraft. 4. Assemble the aircrafts with the good bolts and prepare the aircrafts for delivery.
Related Questions
Navigate
Integrity-first tutoring: explanations and feedback only — we do not complete graded work. Learn more.