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Exercise 12-3 Measures of Internal Business Process Performance [LO12-3 Manageme

ID: 2412268 • Letter: E

Question

Exercise 12-3 Measures of Internal Business Process Performance [LO12-3 Management of Mittel Rhein AG of Köln, Germany, would like to reduce the amount of time between when a customer places an order and when the order is shipped. For the first quarter of operations during the current year the following data were reported: Inspection time Wait time (from order tostart of production) Process time Move time Queue time 0.3 day 14.0 days 2.7 days 1.00 day 5.0 days Required: 1. Compute the throughput time hroughput time days 2. Compute the manufacturing cycle efficiency (MCE) for the quarter. (Round your percentage answer to nearest whole percent.) Manufacturing cycle efficiency

Explanation / Answer

(1)

Process Time

2.7 days

Inspection Time

0.3 days

Move Time

1 day

Queue Time

5 days

Throughput Time

9 days

(2) MCE = value added time/Throughput Time

Value added Time = Process Time = 2.7 days

MCE = 2.7/9 = 30%

(3) Non value added time in Throughput = Throughput time – Process Time

     = 9 – 2.7 = 6.3 days

    = 6.3/9 = 70%

(4)

Wait Time

14 days

Process Time

2.7 days

Inspection Time

0.3 days

Move Time

1 day

Queue Time

5 days

Throughput Time

23 days

(5) MCE = value added time/Throughput Time

Value added Time = Process Time = 2.7 days

New Throughput Time = 9 – 5 = 4 days

2.7/4 = 67.5%

Process Time

2.7 days

Inspection Time

0.3 days

Move Time

1 day

Queue Time

5 days

Throughput Time

9 days