You just hung up the phone after a 3-hour conference call with your colleagues i
ID: 2451574 • Letter: Y
Question
You just hung up the phone after a 3-hour conference call with your colleagues in India. After the call, one of your co-workers stopped by to see you. She proceeded to give you some feedback about the call and finished by asking, "why were you so impatient with them? I know we didn’t get through the agenda, but it was like you had somewhere else more important to be and they were clearly offended by your behavior." Which of the following actions BEST DESCRIBES how to improve your own cross-cultural communication with your colleagues in India? Select: 1Save Answer Communicate more clearly in advance about the agenda format and time so you don’t feel bad moving the discussion along. Send an email to your colleagues in India apologizing for your insensitivity and tell them it will never happen again. Examine your expectations for conducting the meeting and determine how they might be different than your Indian colleagues. Tell your co-worker that she should probably run the meeting next time so that you can observe her style and its effectiveness with your Indian colleagues.
Explanation / Answer
Cross-cultural communication with colleagues in India can be improved through the following action:
Examine your expectations for conducting the meeting and determine how they might be different than your Indian colleagues.
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