Science Research Inc. is reviewing its work flow processes and has gathered the
ID: 2496967 • Letter: S
Question
Science Research Inc. is reviewing its work flow processes and has gathered the following information:
Process Step
Capacity per week
(hours)
Time per activity
(hours)
# of activities per week
Article review
70
2
20
Interviews
75
.5
120
Lab work
130
3
30
Publication
80
2
45
At which Process Step is the bottleneck in the work flow?
Process Step
Capacity per week
(hours)
Time per activity
(hours)
# of activities per week
Article review
70
2
20
Interviews
75
.5
120
Lab work
130
3
30
Publication
80
2
45
Explanation / Answer
Answer :
In the above process flow we see that at activity one that is Article review we are performing 20 reviews which are then sent to the next step.
At the second step there is no bottle neck as we are performing 120 interviews which are more than the reviews
Step 3 is the bottle neck as the interviews are much more than the weekly capcity of lab work. we are performing only 30 lab worksin a week.
thus creating a bottleneck at third step.
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