Case 3: Delegation Mini-Case: The Task Force (25 points) On July 12, you were hi

Question

Case 3: Delegation Mini-Case: The Task Force (25 points)

On July 12, you were hired as a manager of sales for a company that sells human resources information systems (HRIS) software. During your first meeting with your sales staff, you determine your sales force is in shambles. It is evident that morale is low so you ask your employees to provide you with a list of their most pressing concerns via e-mail by the end of the week. It is now 5 pm Friday evening, July 16, and you are in your office summarizing the complaints. The most pressing concerns voiced by your sales staff include: lack of resources in the field, commission rates (compensation) are too low, and support and follow-up from the customer services department are lacking. As a former salesperson yourself, you now how critical the sales force is to the company

Explanation / Answer

Answer:-

As an manager of the sales department who sell Human resourse information system, the sales department is in complete disoreder, due to lack of feild resources, commision rates and lack of support from customer serive department. There should be some specific ideas to slove this problem.

Idea or solutions Strength Weakness Assign the target market accourding to the geographical , it means every sales person leads to the different segment of the countries. in that sales person are free to enhance their own work every sales person leads their own segments, which leads good sales for the company, every sales persons are subordinates, so it will give good energy to them if any sales person not doing well, then company loose that segment, that inccur losses. every sales person lead thier own sales, from that they got good commision. is that whichever feedback convert into the real sales, the sales manager woul get commision on that basis commision get incourage the person mind and they will do their duties in good way manner company has to give more commision, it will effect on the company financial nature company should provide a territory sales person, in that in every segment of the countries, every sales person has their own territory manager, in that territory manager do feild work and sales person coodeinate with them leads more and more sales finance problem face by company

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