Where do companies see the opportunity for the greatest return by becoming a \"s
ID: 2746990 • Letter: W
Question
Where do companies see the opportunity for the greatest return by becoming a "social business"? What does "Customer Service is the New Marketing mean? How does this relate to the "be kind to your customers" statement in the article? Why is a business plan and strategy so important to any business or to anyone thinking of starting a business? Why is it important to understand your business processes and functions and keep them "in house"? What are the 4 types of plans that every organization must have? Traditional roles are changing in businesses. Why is it critical that the CIO and the CMO work closely together today in order to facilitate the business transformation that most companies must accomplish to stay competitive?Explanation / Answer
Answer-7 Becoming a social business means acceptance from a wide range of customers across the world and delivering satisfaction to them that enhance the market share of the company. This is the opportunity for the company to grab and get them selves differentiated from the others.
Answer-8 Customer service in new marketing means to deliver the wholesome service experiance to the customer so that it would create value for the business as a whole. Making this effort would translate to customer acquisitio and retention for the long term.
Answer-9 Business plan or strategy are like the guiding paths on which the company must run and follow their goals to get success ful in future. That is why they are important.
Understanding business processes would make the managers aware of the new trends that can be incorporated in ther operations so thet new strategy can be made to for the business that would strive for the success of the organization.
Answer-10 It is imporatant for them to get coordinated as information is critical for making good strategy and its implementation is totally dependent on it.
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