Keeping a Client Answer the following questions and apply the Five Negotiation S
ID: 2747715 • Letter: K
Question
Keeping a Client
Answer the following questions and apply the Five Negotiation Skills to an actual negotiation case.
How would an agreement template facilitate closing this deal?
How can you react to the particular demand for limiting your time at the site, which is totally unacceptable, but not risk losing the deal?
What technique can you sue to move Ms. White past her apparent problems with your engagement?
How can you avoid the psychological trap of agreeing to an arrangement guaranteed to just to keep this client?
What techniques can you use during this impromptu negotiation to build a relationship with Ms. White?
Explanation / Answer
How would an agreement template facilitate closing this deal?
Answer :
As per the first Meeting with Mr.White the changes have been made by discussion with Mr.Black. Now after preparing a second template that has been discussed with Ms.White. Basically that focus on inter state transport & its frequencies. This template will help for transparent process between company & Mr.White , at the same time helps to take faster decisions.
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How can you react to the particular demand for limiting your time at the site, which is totally unacceptable, but not risk losing the deal?
Answer :
Its limiting the time is very much critical constraint.If we see the system there has to be more than 1 visits across the state, that helps to approach the customer in good manner.But Mr.White is not ready on the reference of cost. Here a mid way can be found that if Mr.White tries to be in touch with customer through any advance technology , which can help to deliver the information , products , services to customer timely , effectively then that will be great help without physical travel.
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What technique can you sue to move Ms. White past her apparent problems with your engagement?
Answer :
1) Use the reference of Contract
2) Trace the fraud
3) Get the feedback from consumer
4) Close observation on activities
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How can you avoid the psychological trap of agreeing to an arrangement guaranteed to just to keep this client?
Answer :
Yes this requires very smart management. If we see the realty Ms.White is not ready to make more than 1 visits , at the same time we dont want to loose Ms.White , so here following factors will help
a) Give Ms. White tentative prospects of Revenue from company
b) Indirectly tell her the available option from company other than Ms.White.
c) Support to Ms.White for execution of work from company
d) Payment assistance
e) Guarantees about long term prospectus.
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What techniques can you use during this impromptu negotiation to build a relationship with Ms. White?
Answer :
Following are the effective negotiation techniques.
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