Question 3 Not yet answered Marked out of 3.00 r Remove fag A local store tracks

Question

Question 3 Not yet answered Marked out of 3.00 r Remove fag A local store tracks customer complaints as part of their customer satisfaction improvement program. Their check sheet appears as follows, after collecting data for three weeks,: Type of Problem (number of times) Parts not included Parts damaged when received Literature not included in box Parts missing Parts not working 24 f they construct a Pareto chart, what is the cumulative percentage of the two left most bars? (10pts) Select one: a, 60 b. 40 d. 12 e. 27 Question 4 Not yet answered Marked out of 1.50 F Flag question Companies begin to see immediate impact from quality improvement programs Select one O True 80 F3 40 F7 FS F6 F8

Explanation / Answer

cumulative frequency of two left most bars=(3+24)=27

and total frequency=(5+5+8+24+3)=45

then the cumulative percentage of the two left most bars =(27/45)*100=60%

Hence, option(A) is correct.

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