ki resorts collect customer satisfaction data for the various ski resort website
ID: 2949203 • Letter: K
Question
ki resorts collect customer satisfaction data for the various ski resort websites that they own. They track these results over multiple years to determine if there has been an increase or decrease in the proportion of customers who are satisfied.
State the Ho and Ha used to determine if there has been an increase from the 2011/2012 season to the 2012/2013 season in the proportion of guests who are satisfied with a ski resort’s website.
The results from two such surveys of one website showed the following. During the 2011/2012 season the proportion satisfied was .8198 from a sample of 2458. During the 2012/2013 season the proportion satisfied was .8727 from a sample of 2384. Has there been a significant increase in proportion satisfied in 2012/2013? Provide the p-value and state your conclusion.
Explanation / Answer
conclusion: There is sufficient evidence to conclude that the proportion of guests who are satisfied with a ski websit resort's website has increased.
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