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QUESTION 3 A clothing store uses feedback cards to get comments from its custome

ID: 3057329 • Letter: Q

Question

QUESTION 3 A clothing store uses feedback cards to get comments from its customers about new items. It recently introduced active wear. Customers who purchased the items were asked to fill out an onlinecomment survey - giving 10% off the next purchase. The data are summarized below. What percentage of customers were at least satisfied with the item(s) purchased Gie, satisfied or very satisfied)y? Response Very satisfied Satisfied Less than fully satisfied Not satisfied Frequency 15 30 12 68.9% 49.2% @ 73.8% 24.6% part 26.2%

Explanation / Answer

Total number of customers = (15+30+12+4) = 61

Number of customers who are at least satisfied = 15+30 = 45

Number of customers who are at least satisfied = (45/61)x100 = 73.8%

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