his Quiz: 10 pts possble h, Schroeder, and Tom (SST) is a short-haul household f
ID: 3074461 • Letter: H
Question
his Quiz: 10 pts possble h, Schroeder, and Tom (SST) is a short-haul household furniture moving company. SST's labor force, selected frorm the local community college football team, is temporary and part-time. 3St Is concerned with recent complaints, as tabulated on the following tally sheet: aint Tal A Broken glass 8. Delivered to C. Furniture rubbed together while on truck D. Late delivery E. Late arrivafor pickup F. Missing items G. Nicks and scratches from rough handling H. Soiled upholstery 111 lin 1 wrong address 11 a. Choose the cormrect Pareto chart below to identify the most serious moving problens. . . 10D% 100% 100% CEFAGBDH Type of complaint CEFAGBDH Type af oomplaint CEFAGBDH Type of complaint ABCDEFGH Type of compaint b. The manager of Smit h, Schroeder, and Torn is attempting to understand the root causes of complaints. He has compiled the following list of issues that occurred during problem deliveries truck broke down, ran out of packing boxes, multiple deiliveries in one day caused truck to employee doesn't know how to pack, moving dolly has broken wheel, employee late to work. be late, no fumiture pads, employee dropped several items, driver got last an route to address, ramp into truck was bent, no packing tape, new Organize these causes into a cause-and-effect diagram. Complete the following diagram Material Machinery Click to select your answer 225 PM O Type here to searchExplanation / Answer
a] we plot Pareto chrat by using MINITAB
Choose Stat > Quality Tools > Pareto Chart
go to the Option > put X axis name and Y axis name
By Observing the above graph B is correct choice
b]
Match paired
Number Cause I Ran out of packing boxes II Truck broke down III Employee dropped items IV Scheduling too many deliveries on one tripRelated Questions
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