O b. rephrasing O c. direct denial O d. pre-emptive O e. indirect denial Questio

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O b. rephrasing O c. direct denial O d. pre-emptive O e. indirect denial Question9 When the salesperson has done the best he can and stll is unable to close the sale, he should: yet answered Points out of 6 67 Select one: a. remove that prospect from the sales call list. O b. categorize that prospect as an orphan. O c. try to re-quality the prospect. O d. thank the customer for the opportunity. O e. stop calling the customer. Question 10 A practical objection is considered as a(n) objection. lla Firefox seems slow... to.. start Type here to search

Explanation / Answer

d.

Thank the customer for the opportunity.

Let's go option by option

e. Stop calling the customer

(stop calling the customer only when they specifically ask to not call them, otherwise every customer has some probability to buy the product)

c. Re-qualify the prospect

In the near future, it is improbable that prospect will change his mind

d. Categorize as orphan

Same as above, even putting as orphan won't help the case

a. Remove from calling list

unless being asked specifically, never remove prospect.

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