A performance evaluation for new sales representatives at Office Automation Inco

Question

A performance evaluation for new sales representatives at Office Automation Incorporated involves several ratings done on a scale of 1 to 10, with 10 the highest rating. The activities rated include new contacts, successful contacts, total contacts, dollar volume of sales, and reports. Then an overall rating is determined by using a weighted average. The weights are 1 for new contacts, 1 for successful contacts, 3 for total contacts, 5 for dollar value of sales, and 2 for reports. What would the overall rating be for a sales representative with ratings of 7 for new contacts, 9 for successful contacts, 8 for total contacts, 1 for dollar volume of sales, and 7 for reports? (Round your answer to two decimal places.)

Explanation / Answer

Weighted average = weightage x score/sum of weights

= (1x7 + 1x9 + 3x8 + 5x1 + 2x7)/(1+1+3+5+2)

= 59/12 = 4.92

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