me File Edit View History Bookmarks People Window Help Not Secure www (d) trains
ID: 3195148 • Letter: M
Question
me File Edit View History Bookmarks People Window Help Not Secure www (d) trains or buses Need Help? Read A department store surveyed 428 shoppers, and the following information was obtained: 216 shoppers made a purchase, If 48 of those who made a purchase were not satisfied with the and 29% wene satished with he service they recn service, how many shoppers did the foilewing (a) made a purchase and were satisfied with the service (b) made a purchase or were satisfied with the service (c) were satisfied with the service but did not make a purchase (d) were not satisfied and did not make a purchase Need Help? ww optionExplanation / Answer
Shopper (T) = 428
Let the total shopper be T
Purchased and satisfied with service = PS
Purchased and not satisfied with service = PNS
Not Purchased and satisfied with service = NPS
Not Purchased and not satisfied with service = NPNS
T = PS + PNS + NPS + NPNS
Given
Shopper made a purchase : PS + PNS = 216
Made a purchase and not satisfied with service : PNS = 48
PS + PNS = 216
PNS = 48
PS = 216 - 48 = 168
Given, Shopper satisfied with service : PS + NPS = 296
NPS = 296 - 168 = 128
T = PS + PNS + NPS + NPNS = 428
168 + 48 + 128 + NPNS = 428
NPNS = 84
(a) PS = 168
(b) PS+NPS+PNS = 344
(c) NPS = 128
(d) NPNS = 84
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