An industrial psychologist working for a large corporation wanted to know the ex

Question

An industrial psychologist working for a large corporation wanted to know the extent emotional intelligence varied among company supervisors. She randomly selected five supervisors from each division of the company and administered an emotional intelligence test to the entire sample of supervisors. Results are shown below. Which division had the most consistency in their emotional intelligence scores?

a) Division A b) Division B c) Division C d) Division D

Explanation / Answer

Solution: d) Division D

A smaller standard deviation means greater consistency, predictability and quality.

Of all the divisions Division D has the least standard devaiation so Division D is the most consistent in their emotional intelligence scores.

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