Hispanics have become an influential and desirable market due to their populatio
ID: 3225061 • Letter: H
Question
Hispanics have become an influential and desirable market due to their population growth rate and their purchasing power potential. The estimated purchasing power of Hispanics this year was estimated at $704 billion. This purchasing power represents substantial opportunity for marketers, especially for those depending on sales growth.Corporations are changing their sales and distribution strategies in order to specifically target this market segment. According to the DirectMarketing Association (DMA), the paper catalog is still the largest revenue generator; 50% of sales among all channels used by companies that sell goods to consumers and businesses from a remote location.
L.L. Bean has been a traditional catalog/online seller among the U.S. general market. They now seek to extend their market by penetrating the Hispanic sub-segment. DMA research suggests there is a consistent growth in the Hispanic market segment. However, reaching the Hispanic market segment has its challenges. L.L. Bean needs to decide whether to send their catalog to Hispanic households in English or Spanish. Therefore, they need to determine Hispanic consumers’ language preferences when shopping at a distance, (via mail, telemarketing, catalog, online) in an effort to improve direct selling specially catered for the Hispanic market segment. To address this issue, L.L. Bean hired a
marketing research company to provide the information needed to make the decision. In order to describe the language preferences of Hispanics a sample of 400 Hispanic consumers was randomly selected from a phone data bank; surveys were conducted by telephone in English or Spanish according to the respondents’ preferences. The researchers included following variable in the survey: Catalog Language Preference (1 = English, 2 =Spanish).
3. Which of the following hypotheses can be tested with the data that was collected?
a. The average number of consumers that prefer catalogs in Spanish is large
b. The average number of consumers that prefer catalogs in English is large
c. The percent of Hispanics that are likely to buy from an L.L. Bean Catalog is higher than 30%
d. The percent of Hispanics that prefer to read catalogs in Spanish is equal or higher than 30%
4. Which type of research design/s did the research company use to describe the language preferences among bilingual Hispanics?
a. Exploratory
b. Descriptive
c. Causal
d. a and b
5. The sample that was collected was?
a. Non-representative of the whole population.
b. Convenient
c. Probabilistic
d. Non-probabilistic
6. The research method employed was ___________ in nature.
a. Qualitative
b. Quantitative
c. Secondary
d. a and b
After the data were collected the researchers summarized the sample data. Below are two data tables from the survey
results.
9. Refer to QB and QC. What is the central tendency for those likely to open the catalog written in Spanish?
a. 10% - Very likely
b. 25% - Somewhat likely
c. 45% - Not very likely
d. 15% - not at all likely
10. Refer to QB and QC. Based the data tables from QB and QC of the survey, which of the following would be true? In order for LL Bean to increase likelihood of Hispanic household to open its catalog, LL Bean should…
a. Produce and mail catalogs written in Spanish to Hispanic households
b. Produce and mail catalogs written in English to Hispanic households
c. Produce and mail some catalogs written in Spanish and some written in English to Hispanic households
d. None of the above
11. The researchers conducted a hypothesis test to determine the percent of Hispanic households that prefer to browse a catalog in Spanish. They tested the following hypotheses: Ho: greater than or equal to 30%. The calculated Z score is 3.68. With 95% confidence the researcher should conclude that the hypothesis __________
supported and thus should __________ the hypothesis.
a. is; accept
b. is, reject
c. is not; accept
d. is not, reject
12. Refer to QD. The response scale employed in question QD is?
a. Categorical
b. Metric
c. Aided
d. None of the above
13. Refer to QD. What is the variability of this question?
a. 1.3 to 2.7
b. 2.7 to 4
c. 1.3 to 4
d. 1 to 4
14. Refer to QD. What is the central tendency of this question?
a. 1
b. 1.3
c. 2.7
d. 4
15. Refer to QD. Assuming a 95% confidence level, the confidence interval for this question is ___ , ___.
a. 1.3, 2.7
b. 2.5-2.9
c. 2.6, 2.8
d. 2.9, 4.0
Explanation / Answer
Q-3
Part-d
Q-4
Part-d
Q-5
Part-c
Q-6
Part-a
Q-9
Part-c
Q-10
Part-b
Q-11
Part-a
Q-12
Part-b
Q-13
Part-d
Q-14
Part-c
Q-15
Lower=2.7-1.96*1.3/sqrt(400)= 2.5726
Upper=2.7+1.96*1.3/sqrt(400)= 2.8274
Part-c
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