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Suppose that you are in a fashion shop and that you have just found a clothing i

ID: 3234842 • Letter: S

Question

Suppose that you are in a fashion shop and that you have just found a clothing item that you like. You go to the counter to pay for the item. At the counter you find a shop assistant who is talking to a friend on her mobile phone. You have to wait. You wait for a couple of minutes, but the shop assistant is in no hurry to finish the call. This event may make you angry. Waiting for service is a common cause of anger: the longer the delay, the angrier customers tend to be. As a researcher, you need answer the following question given below.

Q. What would be the main dependent variable of this study?

Explanation / Answer

Here dependent variabe in this study is the angriness of the customer as it is dependent on the the independent variable " the amount of time customer have to wait at the counter".

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