if you are answering the post please answer all questions. thank you! This part
ID: 3237871 • Letter: I
Question
if you are answering the post please answer all questions. thank you!
This part of the question is based on the following information. The Schmedley Discount Department Store has approximately 300 customers shopping in its store between 9 AM. and 5 P.M. on Saturdays. In deciding how many cash registers to keep open each Saturday, Schmedley's manager considers two factors: customer waiting time (and the associated waiting cost) and the service costs of employing additional checkout clerks. Checkout clerks are paid an average of $8 per hour. When only one is on duty, the waiting time per customer is about 10 minutes (or hour). when two clerks are on duty, the average checkout time is 6 minutes per person 4 minutes when three clerks are working and 3 minutes when four clerks are on duty Schmedley's management has conducted customer satisfaction surveys and has been able to estimate that the store suffers approximately $10 in lost sales and goodwill for every hour of customer time spent waiting in checkout lines. Please fill out the following table to answer the quiz questions in Part 1. You may also download the attached worksheet.) Number of Checkout Clerks Number of customers 300 300 300 300 Average waiting time (per customer) Total customer waiting time Cost per waiting hour Total waiting cost Checkout clerk hourly salary Total pay of clerks for an 8-hour shift Total expected cost 10.0 Points Question 1 of 10 hours when there is only one clerk, and it w be reduced to only The total customer waiting time is hours if there are four clerks. (Please only enter an integer and include no units.) Mark for Review What's This? 10.0 Points Question 2 of 10 The total wait cost is dollars when there is only one clerk, and it will be reduced to only dollars if there are four clerks. (Please only enter an integer and include no units.)Explanation / Answer
Total customer waiting time for 300 customers when there is one clerk = 300*10/60 = 50 hours
Total customer waiting time for 300 customers when there are 4 clerks = 300*3/60 = 15 hours
Total wait cost when one clerk is there = 50*$10 = $500
Total wait cost when 4 clerks are there = 15*$10 = $150
Cost of hiring 1 clerk = $8/per * 8 hours = $64
Cost of hiring 4 clerks = $64*4 = $256
Least cost is for clerks = 3
Number of clerks Waiting cost Hiring Cost Total Cost 1 500 64 564 2 6*300/60*10= 300 128 428 3 4*300/60*10=200 192 392 4 150 256 406Related Questions
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