You are hired as a Black Belt consultant in a Medical Facility, your first custo

ID: 3252329 • Letter: Y

Question

You are hired as a Black Belt consultant in a Medical Facility, your first customer is the Radiology Department and they want to implement a six-sigma project for the replacement of conventional radiologic film. Your first task is to conduct benchmarking of work done in the field. You will read the article listed below and will present a DMAIC structure/framework with your benchmark evaluation, using the data available from the article and your literature review.

article address.... http://www.ajronline.org/doi/full/10.2214/AJR.04.0716

After reading the article, improve and control lectures and conducting your literature review, present a benchmark report including the following sections (i.e., organize the article work in these phases):

1-Define

2-Measure

3-Analyze

4-Improve

5-Control

6-Bibliography

Recommendations/Hints of information to include in the DMAIC section discussions and data to be presented in your benchmarking report (Don’t be limited by the list below, these are just hints!):

Proposed Project Charter

SIPOC Diagrams, CTC Diagrams

Cause and Effect Diagrams, List Factors and Responses

What are your factors and responses in the study, elaborate on discussion.

Pareto of factors with respect to defects per units (DPO), please use bar chart in Excel to represent this.

Conduct a baseline evaluation for each factor with respect to sigma levels.

Graphically show the relationship between the resource requirements of each element before and after the 6 Sigma program.

How many months were used in control stage and what was the measurable improvement?

Study conclusions and summary of improvement results.

Make sure to use adequate references (e.g., journals, text books, etc.).

Explanation / Answer

In essence, it is simply a tree or hierarchy, showing how causes have causes have causes. The fishbone shape is due to angling of lines so text can more easily be fitted in. Its main use is to discover potential causes of unwanted problems. It also can be used more flexibly for such as discovering how to cause solutions.

The main 'bones' of the fishbone diagram typically are the 'four Ms' as below. Sometimes two more Ms are added: 'Mother Nature' (the environment) and 'Measurements'. The four Ms are also sometimes changed to the four Ps: People (manpower), Process (methods), Plant (machines) and Products (materials).

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You are hired as a Black Belt consultant in a Medical Facility, your first custo

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You are hired as a Black Belt consultant in a Medical Facility, your first custo

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