This question is referring to Queuing and Waiting Lines. Using QM for Windows, h

Question

This question is referring to Queuing and Waiting Lines. Using QM for Windows, how would this problem be set up. The Module would be Waiting Lines, which new model would I chose to set it up and which numbers are the arrival rate, service rate, number of servers .

Problem:

The Riverton Post Office has four stations for service. Customers line up in single file for service on a FIFO basis. The mean arrival rate is 40 per hour, Poisson Distributed, and the mean service time per service is 4 minutes, exponentially distributed.

Explanation / Answer

Arrival rate=40 per hour,service rate=60/4=15

Customers per hour and

The number of servers=4

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