3. Process theories see change unfolding over time in a messy and iterative way

Question

3. Process theories see change unfolding over time in a messy and iterative way and thus rely more heavily on the image of a change manager as a(n) 7. Which of the following is the main difference between Prosci's ADKAR change model and McKinsey's change checklist approach? A. Unlike ADKAR's change model approach, McKinsey's approach lays emphasis on leadership A. director B. navigator C. interpreter D. caretaker B. Unlike ADKAR's change model approach, McKinsey's approach lays emphasis on individuals who will be involved in and affected by change. C. The circulation of rumors or misinformation has a greater effect on successful transformational 4. Which of the following is one of the seven Cs of change" developed by the UK Chartered change in the McKinsey's approach than in ADKAR's approach. D. Unlike ADKAR's approach, McKinsey's approach is based on the premise that organizations Institute of Personnel and Development? change by changing one person at a time. A. Capturing learning B. Criticizing stakeholders 8. Which of the following is one of the four factors in the DICE model developed by the Boston Consulting Group as part of the change by checklist approach? D. Capitalizing on losses A. Commitment B. Innovation C. Diigence D. Efficlency 5. Which of the following companies developed the awareness, desire, knowledge, ability, and reinforcement (ADKAR) model of change? A. Prosci B. Apple C. McKinsey D. Gartner 9. Which of the following is a probable reason for the popularity of the checkist approach with A. The lack of criticisms faced by this "rational linear" model of change B. The codification of an otherwise messy and iterative management process C. The monopoly exercised by a change manager in determining the chances of success D. The non-linear nature of the checklist approach According to Jeffrey Pfeffer and Robert Sutton, which of the following is one of the four steps to be taken by change managers in order to ensure fast and effective change? 6. A. Ensuring staff satisfaction with the status quo of an organization B. Focusing on whom to blame for a management mess C. Engaging in relentless communication in order to direct staff D. Refraining from communicating the monetary uncertainties involved in the change to staff

Explanation / Answer

3. The correct option is B. Navigator

4. The correct option is A. Capturing Learning

5. The correct option is option C. McKinsey

6. The correct option is C. Engaging in relentless communication in order to direct staff

7. The correct option is B

8. The correct option is A. Commitment

9. The correct option is B

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