1) It is hard for a manager to pay attention when someone is speaking because a)

Question

1) It is hard for a manager to pay attention when someone is speaking because

a) a manager attends many meetings.

b) a manager should delegate tasks to others.

c) a manager works independently.

d) a manager has constant interruptions and distractions.

2) The purpose of asking questions is not

a) to deepen understanding

b) to learn more about the subject at hand.

c) to show managerial expertise.

d) to show interest in what someone is saying.

3)

Which of the following behaviors shows good listening skills?

a) Asking for clarification after someone has spoken.

b) Thinking about an answer when someone is speaking.

c) Interrupting a speaker

d) Letting your thoughts wander while listening.

Explanation / Answer

d) a manager has constant interruptions and distractions. Because a manager has to deal with various issue and constant interruptions and distractions made it harder for him to pay attention when someone is speaking. c) to show managerial expertise. Remaining all the options given are various purposes of asking questions. a) Asking for clarification after someone has spoken. As, a good listener never interrupts the speaker in middle, he always asks for clarifications about the speech after someone has spoken.

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