Throughout this course, we have discussed a number of topics and their relations

Question

Throughout this course, we have discussed a number of topics and their relationship to the field of Human Resource Management. Specifically, during Classes 11, 12, and 13, we have discussed the importance of organizational training and development. We have also examined various training models that are popular in today’s organizations. As you know, training and development is a topic of increased emphasis in today’s workforce. Human Resource practitioners and scholars now, more than ever, recognize the importance of employee training, as well as continuous employee development. As stated by Clancy Cross, “Development is an investment, NOT an expense. Paying expenses keeps the doors open. Investing opens new doors. Investments are for organizations that expect to be around for the long haul. In fact, investments make the long haul feasible.” History As the Director of Human Resources, you are required to have bi-monthly meetings with your superiors (the CEO, CFO, and Executive Board). During these meetings, which are typically a round-table discussion, you discuss the strengths and weaknesses of your department. After examining exit interviews and employee satisfaction surveys, you found that employees are dissatisfied with the lack of training and development opportunities. Case Multiple employees, especially those who were hired within the past year, have stated in their employee satisfaction surveys that they were only trained to do a minimal number of tasks at Shop–Snack–Go. Due to a lack of training, these employees find the idea of coming to work both monotonous and frustrating. These employees do not believe they have room to grow at Shop–Snack–Go. In fact, when the employees ask management if there are other opportunities within their department, management replies that more intermediate tasks should be “left up to properly trained employees who have had years of experience.” A handful of other employees reported in their employee satisfaction surveys that their initial training was limited and they were left to learn the ropes through haphazard practice. It was noted that the lack of preparation caused various departmental mistakes, which impacted the department, as well as the company, in a destructive manner. Explanation of Assignment For this assignment, you need to create a training plan, which addresses the concerns of employees and offers alternative training options for employees who would like to advance at Shop–Snack–Go.

Explanation / Answer

Ans: The Training Plan for the employees can be designed in the following stages:

Stage 1: Basic Induction training; Within the first week of the Joining of the employee, each one will get this induction training before starting the hands-on jobs.

Stage 2: On the Job training; Continuous training, as and when needed, the on-job training can be provided by either in-house subject matter experts or external trainers can be also called upon.

Stage 3: Inter-discipline Training; To be achieve within 0-1 year of Joining of the Company. This will help employees understand the working of other departments and would be highly beneficial in their overall growth.

Stage 4: Online training Modules; This could include few compulsory and few optional trainings. Employees can be given some time frame to complete the compulsory training each year and should be included in the annual performance review. Based on their performance they can be allowed to go for the advance training modules.

Stage 5: Advance Training Modules; Designed for those employees who want to dedicate extra time and efforts to grow fast in their career by acquiring desired knowledge. This will provide a short cut route for hard working employees.

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