You are an information technology (IT) intern working for Health Network, Inc. (
ID: 330838 • Letter: Y
Question
You are an information technology (IT) intern working for Health Network, Inc. (Health Network), a fictitious health services organizationheadquartered in Minneapolis,Minnesota. Health Networkhas over 600 employees throughout the organization and generates $500 million USD in annual revenue. The company has two additional locations in Portland, Oregon and Arlington, Virginia, which support a mix of corporate operations. Each corporate facility is located neara co-location datacenter, where production systems are located and managed by third-party datacenter hosting vendors.
Company Products
Health Network has three main products: HNetExchange, HNetPay, and HNetConnect.
HNetExchangeis the primary source of revenue for the company. The service handles secure electronic medical messages that originate from its customers, such as large hospitals, which are then routed to receiving customers such as clinics.
HNetPay is a Web portal used by many of the company’s HNetExchange customers to support the management of secure payments and billing. The HNetPayWeb portal, hosted at Health Network production sites, accepts various forms of payments and interacts with credit-card processing organizations much like a Web commerce shopping cart.
HNetConnect is an online directory that lists doctors, clinics, and other medical facilities to allow Health Network customers to find the right type of care at the right locations. It contains doctors’ personal information, work addresses, medical certifications, and types of services that the doctors and clinics offer. Doctors are given credentials and are able to update the information in their profile. Health Network customers, which are the hospitals and clinics, connect to all three of the company’s products using HTTPS connections. Doctors and potential patients are able to make payments and update their profiles using Internet-accessible HTTPS Web sites.
NOTE: Any discussion of products not a part of this scenario, such as health insurance products, will result in an automatic 50% reduction in points. Your paper is not a research paper on risk management – it is a risk management plan to a very specific situation and must relate to the scenario, above.
Information Technology Infrastructure Overview
Health Network operates in three production data centers that provide high availability across the company’s products. The data centers host about 1,000 production servers, and Health Network maintains 650 corporate laptops and company-issued mobile devices for its employees.
Threats Identified
Upon review of the current risk management plan, the following threats were identified:
Loss of company data due to hardware being removed from production systems
Loss of company information on lost or stolen company-owned assets, such as mobile devices and laptops
Loss of customers due to production outages caused by various events, such as natural disasters, change management, unstable software, and so on
Internet threats due to company products being accessible on the Internet
Insider threats
Changes in regulatory landscape that may impact operations
Management Request
Senior management at Health Network has determined that the existing risk management plan for the organization is out of date and a new risk management plan must be developed. Because of the importance of risk management to the organization, senior management is committed to and supportive of the project to develop a new plan. You have been assigned to develop this new plan.
Additional threats other than those described previously may be discovered when re-evaluating the current threat landscape during the risk assessment phase.
The budget for this project has not been defined due to senior management’s desire to react to any and all material risks that are identified within the new plan. Given the company’s annual revenue, reasonable expectations can be determined.
Project Part 1
Project Part 1 Task 1: Risk Management Plan
For the first part of the assigned project, you must create an initial draft of the final risk management plan. To do so, you must:
You Risk Management Plan will contain the following sections:
A section titled Introduction discussing the purpose of the plan. You must include details from the scenario, above, describing the environment.10 points.
A section titled Scopediscussing the scope of the plan.10 points
A section, titled Compliance Laws and Regulations. Using the information in the scenario provided above, discuss regulations and laws with which Health Network must comply. 30 points
A section, titled Roles and Responsibilities, that will discuss the different individuals and departments who will be responsible for risk management within the organization (this was presented in your textbook).20 points
A section, titled Risk Mitigation Plan, that discusses the threats identified in the scenario and your proposed mitigations, as well as any new threats.30 points.
Write an initial draft of the risk management plan as detailed in the instructions above. Your plan should be made using a standard word processor format compatible with Microsoft Word.
Evaluation Criteria and Rubrics
Did the student demonstrate an understanding of the competencies covered in the course thus far?
Did the student include all important components of a risk management plan in the outline?
Did the student demonstrate good research, reasoning, and decision-making skills in identifying key components and compliance laws and regulations?
Did the student create a professional, well-developed draft with proper grammar, spelling, and punctuation?
Explanation / Answer
Ans:)--
RISK MANAGEMENT PLAN
* Introduction to risk management :
A risk management plan is a document that a project manager prepares to foresee risks, estimate impacts and define responses to issues. Precaution is better than cure” and this holds to be true in every walk of life.A risk is "an uncertain event or condition that, if it occurs, has a positive or negative effect on a project's objectives.Risk is inherent with any project, and project managers should assess risks continually and develop plans to address them.The risk management plan contains an analysis of likely risks with both high and low impact, as well as mitigation strategies to help the project avoid being derailed should common problems arise.
A risk management plan is basically a step-by-step instructional document, identifying and anticipating scenarios that can put the project at risk and find ways and means of solutionizing the risk. The project risk management plan summarizes the project risk management approach that has been adopted by the project manager and the team, and this project risk management plan is usually part of the project business plan, which is created at the start of the project.
* Scope of Risk Management :
* Compliance Laws and Regulations :
1. The development, distribution and implementation of written standards of conduct and written policies and procedures that describe and further the organization's commitment to meeting and exceeding the legal and ethical standards applicable to the organization.
2. The designation of a chief compliance officer and other appropriate committees and individuals that are responsible for operating and monitoring the compliance program and who report directly to the organization's chief executive officer and the governing body.
3. The development and delivery of effective employee education and training programs.
4. The development and maintenance of effective lines of communication that allow individuals to report compliance concerns without retaliation, including the ability to anonymously report concerns and complaints.
5. The development and implementation of a process to respond to complaints that includes the imposition of appropriate corrective action including discipline of employees when required.
6. The use of internal monitoring and audits to measure compliance and address known deficiencies.
7. Responding appropriately and quickly to detected offenses and implementing corrective action.
* Role and Responsibilities :
-Identify Risks:-- One responsibility of a hospital risk manager is to identify risks to the hospital. He does this by reviewing past incidents and claims, hospital loss and liability reports, and local and national hospital-related incident or risk data and statistics.
-Make Recommendations:-- A risk manager reports his findings and solutions to immediate issues, as well as plans for potential future issues or emergencies, to hospital management. He answers questions and helps develop new policies and procedures.
-Manage Program:-- A risk manager oversees the entire risk management program and helps develop systems and processes to improve the monitoring and control of risk. As part of his responsibilities, he reviews changes in legislation and regulations. The hospital may ask him to perform these and other duties alone or with a team of risk management specialists.
-Other Responsibilities:-- Risk managers assist hospital trainers and department managers with educating employees about risk, liability and risk management policies and procedures. A risk manager helps with the development of risk management training programs and speaks directly with staff about risk. He also educates contractors and outside healthcare practitioners attached to the hospital and discusses with them risk-related changes they need to make them.
* Risk Mitigation Plan :
Risk mitigation planning is the process of developing options and actions to enhance opportunities and reduce threats to project objectives.Risk mitigation implementation is the process of executing risk mitigation actions. Risk mitigation progress monitoring includes tracking identified risks, identifying new risks, and evaluating risk process effectiveness throughout the project.
Risk Mitigation Strategies:-- General guidelines for applying risk mitigation handling options.These options are based on the assessed combination of the probability of occurrence and severity of the consequence for an identified risk. These guidelines are appropriate for many, but not all, projects and programs.
Risk mitigation handling options include such as
Evalution and Criteria and Rubrics :
1.Ans:-- Yes the student can demonstrate the competences of course is so far.
2.ans:-- No,Thy didnt put all important component of risk management plans.
3.Ans:-- Yes thy did good reserch,resoning and decision-making skill under compliance law and regulations
4.Ans:-- yes thy did al in well mannar to developed project management.
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