Case 16-A: Texaco Provides Labor-Management Training Mike Leonard works at Texac

Question

Case 16-A: Texaco Provides Labor-Management Training Mike Leonard works at Texaco, Inc., where a significant reorganization has recently taken place. A large number of employees took reassignments, some even in other parts of the world. The numerous changes that have been made in the operations of this oil and gas giant have created the need for more training, especially labor-management rela- tions training for supervisors provided each supervisor with the basic labor relations policies and procedures manuals for the company. Janet, Tom, and Ginny are three Texaco supervisors who will receive training. Each has recently been promoted from within the company. They all have several common con- cerns, two of which are the increased concern by com pany officials with raising productivity and promoting an Mike is the director of labor relations and has helped atmosphere to avoid employee grievances. to develop and administer the policies of the organiza- tion. He is particularly adept at warding off and defus- RESPONDING TO THE CASE ing employee grievances as well as negotiating contracts that will benefit management and employees alike. He frequently gives workshops to unit supervisors about changes in labor legislation, about how such laws affect 2. Describe the various roles a supervisor may have in Texaco's employees and company officials, and about promoting effective labor-management relations for the good of the organization. 1. What do these new supervisors need to know about labor relations and the collective bargaining process? labor matters (e.g., organizing drives, negotiations, contract administration) In less than a month, Mike will begin a training session for several newTexaco supervisors. Mike has

Explanation / Answer

The new Supervisors wanted to know About the labour relation and collective bargaining process is following ways:

1. workers compensated according to the job requirement, taking their reward or wages responsibility.

2. bargaining power for the fair labour practise of wages and bonus.

3. To maintain he decipline in the organisation fior better team work and cohesive , for higher productivity and quality work, good relationship between management and labour .

4. Wanted to learn about the negotiation to an agreement to check the working condition, salaries, fringe benefits etc.

Q2. Role of supervisors for contract administration, organising drives and negotiations etc are:

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