Big? Bob\'s Burger Barn would like to graphically depict the interaction among i
ID: 332866 • Letter: B
Question
Big? Bob's Burger Barn would like to graphically depict the interaction among its? lunch-ordering customers and its three employees. Customers come into the restaurant and eat? there, rather than drive through and eat in the car. Using the brief process descriptions? below, develop a service blueprint.
Fry? Employee: receive customer order from Counter? Employee, retrieve uncooked? food, drop food into fry? vat, wrap cooked food into special? packaging, place wrapped items on service counter.
Grill? Employee: receive customer order from Counter? Employee, retrieve uncooked? food, place food onto? grill, build sandwich with requested? condiments, deliver sandwich to Counter Employee.
Counter? Employee: take order from? customer, transmit appropriate orders to Fry and Grill? Employee, transact?payment, retrieve? drinks, wrap? sandwich, package? order, and deliver order to customer.
Click the icon to view the partially completed blueprint.
Order Food Customer 1 Counter Employee Take Order Ask for Payment Make Change Wrap Food 2 Grill Employee Receive Order Retrieve Raw Food Build Sandwich Deliver Sandwich 4 Fry Employee Receive Order Fry FoodExplanation / Answer
Answer:
1- Pay for food
2-Transmit Order
3- Retrieve Drink
4-Grill Food
5-Retrieve Raw food
Explanation:
Look at the job of counter employee:
He first takes the order (Take Order) and then transmits order to fry and grill employees (Hence Blueprint No. 2 is transmit order). Then there is transact payment (given by Blueprint No.1: Pay for food, ask payment and make change). It is then followed by retrieve drink (Blueprint No. 3 is retrieve drink)
Look at the description of grill employee:
He first recieves customer order from counter employee (Receive order), then recieves uncooked food (retrieve raw food) and then places the food into grill ( Blueprint No. 4 is Grill Food).
Look at description of fry emploee:
Recieves customer order from counter employee (Receive order) and then retrieves uncooked food (Blueprint No. 5 is retrieve raw food)
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