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Ms. Gene Dempsey manages the emergency care center at Bell Grove Medical Center.

ID: 3334824 • Letter: M

Question

Ms. Gene Dempsey manages the emergency care center at Bell Grove Medical Center. One of her responsibilities is to have enough nurses so that incoming patients needing service can be handled promptly. It is stressful for patients to wait a long time for emergency care even when their care needs are not life threatening. Ms. Dempsey gathered the following information regarding the number of patients over the last several weeks. The center is not open on weekends. Does it appear that there are any differences in the number of patients served by the day of the week? If there are differences, which days seem to be the busiest? Write a brief report summarizing your findings.

Date                      Day                        Patients

9-29-06                Monday                 38

9-30-06                Tuesday                28

10-1-06                 Wednesday          28

10-2-06                Thursday                 30

10-3-06                Friday                     35

10-6-06                 Monday                35

10-7-06                 Tuesday                 25

10-8-06                Wednesday             22

10-9-06                Thursday                  21

10-10-06               Friday                     32

10-13-06               Monday                  37

10-14-06               Tuesday                 29

10-15-06               Wednesday           27

10-16-06               Thursday               28

10-17-06               Friday                    35

10-20-06               Monday                  37

10-21-06               Tuesday                 26

10-22-06               Wednesday           28

10-23-06               Thursday               23

10-24-06               Friday                    33

Explanation / Answer

we use Anova one-way

since p-value = 0.0000326 << 0.05

we reject the null and conclude that it appears that there are differences in the number of patients served by the day of the week

Monday and Friday are busiest days as their mean are higher compared to that of other three days.

There are differences in the number of patients served by the day of the week . Monday received the highest number of patients and Thursday received the lowest number of patients . Based on the findings it is recommended that maximum number of nurses be available for work on Monday . Followed by monday , the next day in the week that requires higher nurse staff is friday . Tuesday and wednesday would require an equal number of nurse staff to be available for work as the difference in the number of patients visiting the hospital one these two day is not too high. Finally thursday would require lower staff as the number of patients visiting hospital on thursday is low compared to the rest of the days in the week

Week 1 Week 2 Week 3 Week 4 Average Number of patients Monday 38 35 37 37 36.75 Tuesday 28 25 29 26 27 Wednesday 28 22 27 28 26.25 Thursday 30 21 28 23 25.5 Friday 35 32 35 33 33.75
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