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2. A consumer products company relies on direct mail marketing pieces as a major

ID: 3352697 • Letter: 2

Question

2. A consumer products company relies on direct mail marketing pieces as a major component of its advertising companies. The company has three different designs for a new brochure and want to evaluate their effectiveness, as there are substantial differences in costs between the three designs. The company decides to test the three designs by mailing 5,000 samples of each to potential customers in four different regions of the country. Since there are known regional differences in the customer base, regions are considered as blocks. The number of responses to each mailing is shown below. Region Design NE NW SE SW 250 350 219 375 400 525 390 580 3 275 340200 310 2 (a) Analyze the data from this experiment. (b) Use the Fisher LSD method to make comparisons among the three designs to determine specifically which designs differ in mean response rate.

Explanation / Answer

Answer:

MINITAB used.

General Linear Model: Response versus Region, Design

Method

Factor coding

(-1, 0, +1)

Factor Information

Factor

Type

Levels

Values

Region

Fixed

4

NE, NW, SE, SW

Design

Fixed

3

1, 2, 3

Analysis of Variance

Source

DF

Adj SS

Adj MS

F-Value

P-Value

Region

3

49036

16345.2

18.06

0.002

Design

2

90755

45377.6

50.15

0.000

Error

6

5429

904.8

Total

11

145220

Model Summary

S

R-sq

R-sq(adj)

R-sq(pred)

30.0800

96.26%

93.15%

85.05%

To test the effect of region, calculated F=18.06, P=0.002 which is < 0.05 level of significance.

The effect of region is significant.

To test the effect of design, calculated F=50.15, P=0.000 which is < 0.05 level of significance.

The effect of Design is significant.

Fisher Pairwise Comparisons: Design

Grouping Information Using Fisher LSD Method and 95% Confidence

Design

N

Mean

Grouping

2

4

473.75

A

1

4

298.50

B

3

4

281.25

B

Means that do not share a letter are significantly different.

Fisher LSD test shows that Design 2 is significantly differ than Design 1 and Design 3.

Design 1 and Design 3 are not significantly differ.

Factor coding

(-1, 0, +1)