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HQM - Wk9 1. Using Kotter’s work and other change models from the reading, analy

ID: 338058 • Letter: H

Question

HQM - Wk9

1. Using Kotter’s work and other change models from the reading, analyze the performance data for the Emergency Department in the table listed below,

2. Compare the medical care and services to state and/or national standards.

3. Provide recommendations for strategies to improve the Emergency Department substandard performance indicators

Emergency Department HCAPHS Data

Emergency Dept State Average National Average Average time patients who came to the ED with broken bones had to wait before getting medication 47 minutes 46 minutes 54 minutes Avg time patients spent in the ED before being admitted as inpatient 246 minutes 218 minutes 200 minutes Avg time spent in ED after doctor decided to admit as inpatient before leaving ED for their inpatient room 65 minutes 60 minutes 48 minutes Avg time patients spend in ED before leaving from the visit 140 minutes 116 minutes 116 minutes Avg time spent in the ED before they were seen by a health care professional 15 minutes 18 minutes 21 minutes

Explanation / Answer

HQM - Wk9

1. Using Kotter’s work and other change models from the reading, analyze the performance data for the Emergency Department in the table listed below,

2. Compare the medical care and services to state and/or national standards.

3. Provide recommendations for strategies to improve the Emergency Department substandard performance indicators

Emergency Department HCAPHS Data

Emergency Dept State Average National Average Average time patients who came to the ED with broken bones had to wait before getting medication 47 minutes 46 minutes 54 minutes Avg time patients spent in the ED before being admitted as inpatient 246 minutes 218 minutes 200 minutes Avg time spent in ED after doctor decided to admit as inpatient before leaving ED for their inpatient room 65 minutes 60 minutes 48 minutes Avg time patients spend in ED before leaving from the visit 140 minutes 116 minutes 116 minutes Avg time spent in the ED before they were seen by a health care professional 15 minutes 18 minutes 21 minutes