Leading Read critically and analyze the following scenario: Biotech has always t

Question

Leading

Read critically and analyze the following scenario:

Biotech has always told workers that they want to keep people in the Biotech family. The company encourages employees to get additional training and will pay for college tuition for those who want to advance their career opportunities within the company.

During the course of production older line staffers became aware that the pharmaceutically trained line workers made $3.00 more per hour than they did. The workers were unhappy. They felt that it was unfair that Biotech hired from outside rather than provide training to existing workers who would want to take over the jobs and earn the extra salary. An obvious concern began to surface among the workers. Several of the workers questioned whether Biotech is being truthful with them and wonder whether they will really help the workers advance in the company. Morale of plant workers began to suffer. One floor supervisor told Luis that one of his workers refused to help develop a new process that would increase the speed of moving the pallets on the new floor scheme. He said, “Why should I help Biotech make more money if I don’t get any of the money?” Luis knows that this concern must be addressed and morale needs to be improved. Luis also knows that only HR in headquarters can make decisions regarding benefits so he cannot offer pay raises. Luis wonders what he can do to motivate workers and build trust in the production department.

Task 1: Identify and discuss the reasons for the morale problem;

Task 2: Discuss specific ways Luis can motivate his existing employees that will build morale while ensuring production levels stay on track for the current contracts and the new project;

Task 3: What critical factor could interfere with Luis’ attempt to build morale?

Explanation / Answer

Q1) Below are the reasons for the morale problem among the existing workers of the firm -

1. The firm didn't provide training and skill development programs to the existing workers as promised, instead it hired trained and skileld workers from outside and offered them better wages than the existing workers.

2. The workers were demotivated to work for the firm and help it increase its revenue while they were not offered pay raises.

Q2) Below is how Luis can motivate his existing employees that will build morale while ensuring production levels stay on track for the current contracts and the new project -

1. The employees can be offered flexible work hours to ensure that they do not feel exploited while the productivity is not suffered.

2. Instant rewards and recognition at workplace can be provided to the employees at plant level to make them understand that their work is recognized.

3. Training and development of workers is critical for motivation of employees at workplace and helping them increase confidence in what they do.

Q3) The critical factors that could interfere with Luis' attempt to build morale is -

1. The non-cooperation of the senior workers

2. Non-cooperation of the management

3. Lack of enough budget to provide rewards to the workers

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