D. Culture refers to the underlying values, beliefs and codes of practice that m
ID: 344885 • Letter: D
Question
D. Culture refers to the underlying values, beliefs and codes of practice that makes a community what it is. 15. The building block of a knowledge-sharing culture does NOT include A. trust B. respect for workers' knowledge C. fully open management style D. a perception of win-win 16. A good retention plan for the knowledge worker can be A. keeping knowledge workers challenged and interested in their work B. showing interests in your knowledge workers C. providing opportunities for professional development D. All of the options 17. A common view on knowledge workers is A. Knowledge workers are measured according to how creative they are-only knowledge creating and non-routine workers are knowledge workers. B. Both routine workers and non-routine workers are knowledge workers. C. Every worker is a knowledge worker. D. None of the options 18. Which statement is incorrect about knowledge worker? A. Salary is the most important factor that affects knowledge worker retention. B. Knowledge worker productivity is an important challenge for management in the twenty-first century C. A small firm can look for volunteers for every assignment and outsource what is rejected. D. Soft compensation includes community membership and personal gratification from helping others.Explanation / Answer
15. The building block of a knowledge-sharing culture does NOT include:
A. Trust: trust is a must in every culture
B. Respect for workers knowledge: it is needed utmost in the knowledge-sharing culture
C. A fully open management style: the management has to be open in order to best utilize the knowledge
D. A perception of win-win: this does not include in knowledge-sharing culture as anyone does not has to win for it.
So the answer is D. Perception of win-win does NOT include in knowledge-sharing culture.
16. A good retention plan for the knowledge worker can be
A. Keeping knowledge workers challenged and interested in their work.
B. Showing interest in your knowledge workers
C. Providing opportunities for professional development
D. All of the above
So the answer is D, because all the above points are necessary for a knowledge worker to retain.
17. A common view on knowledge workers is
A. Knowledge workers are measured on how creative they are-only knowledge creating and non-routine workers are knowledge workers.
B. Both routine workers and non-routine workers are knowledge workers
C. Every worker is a knowledge worker
D. None of the above
The answer is A. Because it is the most common view that only knowledge creating and non-routine workers are knowledge workers.
Option B and C does not imply to the most common view. Those might be true for some organizations.
18. Which statement is incorrect about knowledge worker?
A. Salary is the most important factor that affects knowledge worker retention.
B. Knowledge worker productivity is an important challenge for management in the 21st century.
C. A small firm can look for volunteers for every assignment and outsource what is rejected.
D. Soft compensation includes community membership and personal gratification from helping others.
The answer is A. Because for a knowledge worker, salary is not the important factor which affects its retention.
Other options seems to be true.
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