Multiple choice – select the best answer A Lean Six Sigma project team has been
ID: 344958 • Letter: M
Question
Multiple choice – select the best answer
A Lean Six Sigma project team has been formed to investigate the problem of medication errors. Since the leading cause of medication errors in their unit is look alike-sound alike medications (i.e., medications whose names look and/or sound alike, so they are easily confused and may result in the patient receiving the wrong medication), they have assembled a panel of subject matter experts to generate specific ideas as to why these medications are being confused. The process of generating ideas is best facilitated by which quality improvement tool?
a)Affinity diagram
b)Brainstorming
c)Check sheet
d)Feedback mechanisms
Explanation / Answer
The correct answer is Option B : Brainstorming
Brainstorming is the process in which the generation of spontaneous ideas from group members is facilitated.
Affinity Diagram comes at a later stage when the grouping of ideas has to be done.
Check Sheet is basically a tally sheet which is used at the place where data is generated and recorded.
Feedback Mechanisms is seeking response from group members and their views on a particular topic.
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