QUESTION 1 A(n) _______ is a person who engages in leadership activities but who
ID: 3453261 • Letter: Q
Question
QUESTION 1
A(n) _______ is a person who engages in leadership activities but whose right to do so has not been formally recognized.
a.
team manager
b.
team specialist
c.
executive
d.
informal leader
e.
none of the above
4 points
QUESTION 2
What term refers to the perceived fairness of the amount of information given by the makers of the decision, the treatment of the people affected by the decision, and the explanations received during the making of the decision?
a.
distributive fairness
b.
organizational fairness
c.
managerial fairness
d.
procedural fairness
e.
interactional fairness
4 points
QUESTION 3
All of the following statements about the key outcomes expected to result from the psychological states detailed in the job characteristics theory are true EXCEPT
a.
high profits for stockholders.
b.
high internal work motivation.
c.
low absenteeism and turnover.
d.
high satisfaction with work.
e.
high-quality work performance.
4 points
QUESTION 4
Aria has been performing successfully at work for several months. Aria believes that she will get a pay raise if she maintains this high level of performance. This belief is an example of the ____ expectancy.
a.
performance-to-valence
b.
performance-to-benefit
c.
effort-to-outcome
d.
performance-to-outcome
e.
effort-to-performance
4 points
QUESTION 5
Shortly after implementation, team performance often ____ before returning to previous levels.
a.
dramatically increases
b.
ceases completely
c.
increases slightly
d.
fluctuates unpredictably
e.
declines
4 points
QUESTION 6
According to Herzberg's dual-structure theory, motivation factors were often cited as the primary causes of
a.
loyalty and commitment.
b.
satisfaction and motivation.
c.
higher performance and pay.
d.
job enrichment and motivation.
e.
dissatisfaction and lack of motivation.
4 points
QUESTION 7
When cohesiveness is ____ and norms are ____ compatible with organizational goals, productivity is the highest.
a.
low; highly
b.
high; not
c.
low; not
d.
present; highly
e.
high; highly
4 points
QUESTION 8
Videoconferencing, instant messaging, electric meetings, and even conference calls are considered __________ technology.
a.
futuristic
b.
ineffective
c.
synchronous
d.
team-specific
e.
asynchronous
4 points
QUESTION 9
The human relations approach to motivation includes all of the following EXCEPT
a.
employees want to feel important.
b.
employees have strong social needs.
c.
employees want to feel useful.
d.
allow employees a modicum of self-direction.
e.
employees are motivated by only money.
4 points
QUESTION 10
Which of the following is a formal group?
a.
Friendship
b.
Command
c.
Social
d.
Grapevine
e.
Interest
4 points
QUESTION 11
A relatively permanent change in behavior that occurs because of experience is called
a.
learning.
b.
intelligence.
c.
trauma.
d.
training.
e.
growth.
4 points
QUESTION 12
According to goal-setting theory, actual performance is determined by the interaction of
a.
availability of resources, employee attitudes, and goal clarity.
b.
organizational support, goal-directed effort, and individual abilities.
c.
goal importance, goal attachment, and goal specificity.
d.
goal-directed effort, employee motivation, and goal specificity.
e.
goal difficulty, employee attitudes, and organizational support.
4 points
QUESTION 13
What psychologist’s work laid the foundation for the study of behavior modification?
a.
Douglas McGregor
b.
Clay Alderfer
c.
David McClelland
d.
B.F. Skinner
e.
Abraham Maslow
4 points
QUESTION 14
Which two types of reinforcement are generally accepted as means for increasing the frequency of desired behavior?
a.
positive reinforcement and extinction
b.
positive reinforcement and negative reinforcement
c.
extinction and punishment
d.
negative reinforcement extinction
e.
negative reinforcement and punishment
4 points
QUESTION 15
The size or number of people that constitute a group is
a.
limited to ten.
b.
ten or more.
c.
limited to fifteen.
d.
two or more.
e.
fewer than two people.
4 points
QUESTION 16
The organization's compensation structure should be which of the following?
a.
below the external labor market.
b.
equitable.
c.
be based on interview data.
d.
open to the public.
e.
established outside of legal constraints
4 points
QUESTION 17
A group is homogeneous if
a.
the organization allows the group a high degree of autonomy.
b.
men and women are represented equally in the group.
c.
members are similar in one or several ways that are critical to the work of the group.
d.
the group is highly productive.
e.
two or more people interact with and influence each other.
4 points
QUESTION 18
The ____ component of an attitude reflects how an individual expects to behave toward or in a situation.
a.
cognition
b.
intellect
c.
intention
d.
affect
e.
expectation
4 points
QUESTION 19
George is highly committed and has an attachment to the organization where he works. He feels he is a true member of the company. George is demonstrating ____.
a.
organizational citizenship.
b.
organizational commitment.
c.
job involvement.
d.
job satisfaction.
e.
job identification.
4 points
QUESTION 20
According to equity theory, people
a.
have the motivation to improve their standard of living.
b.
compare what they get from a job with what they want from a job.
c.
have the motivation to develop satisfying relationships.
d.
want everything to be equal.
e.
want to be treated fairly.
4 points
QUESTION 21
One of the primary differences between attitudes and personality is that
a.
attitudes are not as stable as personality attributes.
b.
attitudes are more deeply rooted than personality attributes.
c.
attitudes are less important than personality attributes in predicting behavior.
d.
attitudes are more difficult to assess than personality attributes.
e.
attitudes are stronger than personality attributes.
4 points
QUESTION 22
Which of the following is NOT an example of a collateral program?
a.
Stress management
b.
Health promotion
c.
Employee fitness
d.
Career development
e.
Shift work
4 points
QUESTION 23
The start-up phase of team implementation includes which of the following?
a.
Informational or "awareness" training
b.
Intense team loyalty
c.
Extreme confidence and cohesion
d.
Frustration and confusion about the new situation
e.
Teams think of themselves as a unit
QUESTION 24
Which of the following is the final stage of group development?
a.
Mutual acceptance
b.
Control and organization
c.
Conflict and reorganization
d.
Cohesiveness
e.
Homogeneity
QUESTION 25
According to Herzberg, _____________ happiness includes things such as pay, status, and working conditions that produce an acceptable work environment and whose absence leads to dissatisfaction.
a.
motivation
b.
happiness
c.
hygiene
d.
acceptability
e.
engagement
type the number and sentance, and answer and than write the letter and sentance of that one.
a.
team manager
b.
team specialist
c.
executive
d.
informal leader
e.
none of the above
Explanation / Answer
1. (d) Informal leadership is a type of leadership that is not based on formal authority.
2. (d)
3.(a) Five work-related outcomes are motivation, satisfaction, performance, and absenteeism and turnover.
4.(d) It is known as Instrumentality.A person expects to receive a reward if the performance expectation is met. This reward may present itself in the form of a pay increase, promotion, recognition or sense of accomplishment.
5.(e)
6. (b) Motivator factors – These factors gave satisfaction to the employees. These factors even motivated the employees to work harder. For example; work enjoyment, recognition and career progression.
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