The president of Peso Bank tries to motivate employees by giving them $1,000 eve
ID: 3456172 • Letter: T
Question
The president of Peso Bank tries to motivate employees by giving them $1,000 every time she notices them providing excellent customer service. The problem is that the president is never in the branch offices, so she is unlikely to see the employees performance. According to the component of expectancy theory, this plan will not motivate employees. O equity O valence An employer will give $1 each month to every employee with perfect attendance. According to the component of expectancy theory, this plan will probably not motivate employees O valence O equity Temea spends a lot of effort selecting her employees. Thus, when she hires someone she knows they will perform well and has a lot of confidence in them. According to the employees probably will perform well O intrinsic motivation theory 0 the Pygmalion effect O equity theory O goal setting theoryExplanation / Answer
The expectancy theory has three components. Instrumentality refers to the thought that if a person performs well, then the valued outcome will be obtained as a result to performing well. The president of Peso bank decides on motivating the employees by telling them that every time she sees an employee provide excellent service center she would reward them. However, she is not available at all times to observe their behaviour. This would not motivate the employees as their performance would not yield the desired outcome of $1000.
Thus, the correct answer is option, A.
Every individual has different values and beliefs with regard to the outcome of their performance. What may motivate one employee may not motivate another employee. For instance, for some an incentive works, while for others they would choose appreciation to monetary incentives.
Thus, the correct answer is option, A.
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