E-Chef is an online business provides and comprehensive customer service. In fac

Question

E-Chef is an online business provides and comprehensive customer service. In fact, with one of the company's chefs ia the webste. What characteristics of an Ideal service ss that provides customers with recipes and all the Ingredients needed to prepare a n company's website is easily navigable and features fast shipping customers who need help with a recipe, can't deade which recipe to choose, or have questions about using the website can chat directly provider does this company exempility? Multiple Choice iftis high toch and low touch. It is high tech and high touch. It Is tangible and customized. It is nonperishable and flexible. It is low tech and agile. JhEv | 7 of 30 111 Next >

Explanation / Answer

1. The correct answer is its high tech and low touch. It is a term describing the level of automation and personal communication of a process. A High Tech, Low Touch process has a high level of automation and low or no manual interaction.

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