12. Starbucks got it \"right\" because they created a consistent ________ no mat

Question

12. Starbucks got it "right" because they created a consistent ________ no matter what franchise you are in anywhere in the world.

organization

experience

intervention

effort

13. Manner of dress is a form of nonverbal communication.

True

False

14. Karen threatens her employees with firing them unless productivity improves. This is an example of __________ power.

expert

legitimate

coercive

referent

15. The least preferred coworker is the one with whom the leader has the least contact.

True

False

16. According to Fiedler's contingency model, task-oriented leaders are always more likely to be successful.

True

False

Explanation / Answer

Ans 12 : experience

Starbucks is one of the most popular coffeehouse chain of america. Their use of everytime similar best quality products such as coffee beans and the dairy , make them the first choice for coffee of people worldwide.

Each of their franchise , though located in any part of the world delivers the same fine taste of coffee , as the parent store . This is the reason they are successful and basically got it "right".

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