17. Which of the following conflict resolution strategies results in a win-win s

Question

17. Which of the following conflict resolution strategies results in a win-win situation?

collaboration

compromise

avoidance

accommodation

18. Gaining work-related expertise can increase one's power in an organization.

True

False

19. According to Fiedler’s contingency model, Kevan will be an effective leader if he

has a lot of control and influence over the situation that is affecting his employees.

has a poor relationship with his employees.

has limited power inherent in his leadership position.

All of the above

20. One way to increase power is to increase dependency on other people.

True

False

21. Several salespeople disagree with their team about how the new product introduction should be handled. This is an example of what level of conflict?

intragroup

intraorganizational

intergroup

interorganizational

22. Per Dan Ariely, all people care about is money, and the moment we give them money, we can direct them to work one way or another. This is why we give bonuses to bankers and pay in all kinds of ways.

True

False

Explanation / Answer

Ans 17 : collaboration

The conflicts are never considered good. They can be resolved via various strategies. One of them is collaboration. It is a win win situation , as both the parties come out of the conflict satisfied with the preferred resolution or outcome.

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