1) Continental\'s specific product problem was a --ppm. They decided to -of- sta

Question

1) Continental's specific product problem was a --ppm. They decided to -of- start a -project with these expected benefits (3): The problem statement and project scope would be described in the phase. 2) , was used to point out top failure In the measure phase a simple tool, modes. The top 3 failure modes were: was used to find possible In the analyze phase another simple tool, a causes. The two major causes it pointed to were: 3) In the Improve phase, what simple tool was used? Their final solution was to The team used a- , to plan their steps which took implement. They faced resistance from manufacturing department fearing delays, but eventually achieved these 2 results (specific organization performance metrics-not how much testing coverage added which is something they did) -months to Then Continental used a simple QCtool, to monitortheprocess.

Explanation / Answer

Answers in bold and underlined

1. problem was a return rate of the silver box of 1200 ppm. They decided to start a six sigma improvement project with these expected benefits.

2. a simple tool, Pareto analysis, was used to point out top failure modes. The top 3 failure modes were:

In the analyze phase another simple too, a Fishbone diagram was used.

The two major causes it pointed to were:

3. In the improve phase, the simple tool used was selection matrix

The final solution was to add a total of 17 new tests for the three existing test stations: seven tests would be added for ICT, five would be added for GHW, and five for GFT. Additionally, it was decided to add one new testing station.

The team used a Gantt Chart to plan their steps which took seven (December 2010 through June 2011) months to implement.

Achieved these 2 results:

Then Continental used a simple QC tool, electronic process change authorization (ePCA) system, to monitor the process.

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