Read the following scenario and answer the question in 5 sentences at least. You
ID: 351410 • Letter: R
Question
Read the following scenario and answer the question in 5 sentences at least.
You are the owner of a restaurant in a competitive market. You want to improve your restaurant’s profile by increasing your quality of service to patrons while also growing profits. In addition to hiring better chefs and changing the menu, you are considering whether to offer a coat check. As one option, you could install hooks for customers to use, which may or may not help your business. Alternatively, you could offer a coat check for a fee, which would increase labor costs but give you a source of revenue in the process. Evaluate the various issues from a business and legal perspective, as well as steps to minimize any liability.
Explanation / Answer
Offering coat check for a fee is a viable and profitable option for the restaurant. It is a major problem confronting the restaurant visitors to manage their coats during winter time. Installing hooks would not assure safety as their might be chances of theft.
A cloak room with an attendant ensures safety and thus customers would definitely go for it.
It would incur additional cost for the restaurant owner as an attendant staff has to be hired.
It would improve the business prospects as customers would get an assured place to keep their coats.
Attendant has to be vigilant enough that no coats would be exchanged or misplaced.
It would be a revnue earning source for the restaurant as other people would also visit to avail the facility offered.
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