9. PizzaTime Restaurants is building a new pizza place and needs to determine ho
ID: 352182 • Letter: 9
Question
9. PizzaTime Restaurants is building a new pizza place and needs to determine how big to make the various parts of its facility. It wants to be able to accommodate a maximum of 500 customers per hour at its peak times. PizzaTime has collected the following information: the average time to place and receive an order is 1.1 minutes, 20 percent of the customers have cars and require parking spots, and the average length of time at the restaurant is 20 minutespage 85 per customer. Assuming a capacity cushion of 20 percent, find: aThe number of cash registers required (assume an average of 4 customers per group). b. The number of parking spaces needed c. The number of seats/tables needed (assume 4 seats per table) d. Which of these operations are likely to be bottlenecks?Explanation / Answer
Answer 1)
Total number of customers per hour = 500
Assuming 4 per group = 500/4 = 125 orders per group
Assuming each customer take 20 min = ((125*1.1)/60)*1.20 = 11/group
Register required = 11/4 = 2.75 which is rounded to 3, so 3 registers are required.
Answer 2)
Number of parking space needed:
Since only 20% of customers required parking, so total number will be =500*.20 = 100/hour
Space required will be 125/4 = 31.25 rounded 31 space required.
Answer 3)
Total customer are 500, and each table have 4 seats so total table req = 500/4 = 125
Total table = 42
Answer 4)
Bottleneck of the whole process is order taking time
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